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Obituary: CIO Lorraine Campbell 1964 to 2019

The CIO community has lost one of its leading lights. It has been confirmed that one of the many victims in the terrorist events in Sri Lanka over Easter was Lorraine Campbell, IT Director for the Al Futtaim conglomerate in Dubai. Campbell, 55, was staying at the Cinnamon Grand Hotel when the bombs were detonated on Sunday. She had travelled to Sri Lanka for a business trip. I have had the pleasure of being connected to Campbell since 2012 and Read

James Thomas to keynote May 1 CIO debate

Wellcome Trust CTO James Thomas will be the keynote speaker for the May Horizon CIO Network roundtable debate in London. Thomas has been CTO for the world recognised medical research charity since March 2016 having joined the Euston Road, London headquartered organisation from a year with technology services provider Atos. Thomas, was CIO of the University College Hospital London Hospitals (UCLH). During his eight year career with UCLH Thomas won plaudits for his transformative way of working with suppliers ensuring Read

CIO Podcast: AI, the law and ethics

CIOs and organisations need to define their ethical standards as they embark on the adoption of artificial intelligence (AI), the community heard at a recent Horizon CIO Network roundtable. The first Horizon CIO Network roundtable event of 2019 focused on how organisations can implement artificial intelligence (AI). CIOs from major financial services, medical, retail, education, manufacturing and housing joined the debate. Keynote for the event was Alistair Maughan, who has been a partner with leading law firm Morison Foerster LLP Read

CIO Podcast: Media CIOs personalise the message

Technology leaders from three major media organisations in live events, business data and daily news describe how digital is reshaping their sector and their role The media industry has been highly disrupted by the internet and the move by consumers to digital media. This has led to major changes in the business models of media organisations. For the March Horizon CIO Podcast, three leading media business technology leaders came together to debate the impact, but more importantly the opportunity, for Read

CIO Roundtable debate – Applying AI

There will be no hype and no ludicrous claims; this Horizon CIO roundtable will focus on how AI can be deployed in 2019 and instantly used to help organisations solve business problems. Event partners Amido believe AI will go mainstream in 2019 and this roundtable debate will demonstrate the reality of that premise. The discussion will focus on how AI can empower team members to create more value for customers, as they are freed from mundane tasks, how structured and Read

The Horizon CIO Network book club recommended reads

What the Horizon CIO Network has been reading and discovered from those tomes. Side HustleBy Chris Guillebeau, When Richard Cross was CDO of engineering firm WS Atkins he informed me that as a business technology leader he’d become aware of, and was happy that members of his team had hobby careers, more often called side hustles. Many people in organisations have a entrepreneurial streak, but need the reliability of a regular job. Author Chris Guillebeau says in his title the Read

CIO Fin Goulding to leave Aviva for Flow startup

CIO of Aviva International Fin Goulding is leaving the financial services company to join the post-Agile methodology startup The Flow Academy he helped found a year ago and described to the Horizon CIO Network. Going from a Senior Executive managing large scale technology teams to a startup is the challenge Goulding has set himself after experiencing senior CTO and CIO roles at gaming firm Paddy Power, insurance business Sabre, online organisations travelocity.com and lastmInute.com as well as financial services providers Read

A bridge over troubled waters – What Winston Churchill can teach us about digital transformation

Paul Simon and Art Garfunkel’s 1970 global smash hit is often considered their signature song. A calming and soothing song for deeply troubled times. By spring 1969 both politician Bobby Kennedy and minister and black rights campaigner Martin Luther King were gone – assassinated. Racial tensions were erupting across the US. The war in Vietnam was still lumbering along like some gigantic apocalyptic zombie just waiting to be put out of its dreadful misery. So just what were sensitive and reflective Read

Allianz UK move IT to COO as CIO departs

Insurance and asset management business Allianz UK is moving leadership of technology to the COO as its CIO Jabob Abboud steps aside. The change in the leadership of business technology is part of a organisational wide structural change, Allianz UK told the Horizon CIO Network: “Allianz UK is making a change to its organisational structure to bring together its IT and Operations teams under the leadership of Stephanie Smith, Chief Operations Officer,” a spokesperson said. “This change will streamline and Read

Vodafone fly in easyJet CIO

Chris Brocklesby has checked out of low cost airline easyJet to become the UK CIO for telecommunications giants Vodafone, the Newbury headquartered business has confirmed to the Horizon CIO Network. Brocklesby spent over three and a half years at the IT helm of easyJet having replaced Trevor Didcock as CIO. The Luton headquartered airline has an illustrious history in business technology leadership and has seen CIOs Mike Sturrock, currently CIO with financial services business Domestic & General, CTO of Whitbread Read

Six trends of 2018, Editor’s review of the CIO year

The CIO’s role is more intense and critical than at any other time. When I look back on 2018 and the myriad of discussions held with CIOs and CTOs, whether at networking events, for podcasts or at major conferences such as the recent .Next by Nutanix, it is clear that organisations are well aware of the impact of technology. Therefore the demands on business technology leaders are at an all time high. Six key trends came out of the discussions Read

Creating the right structure for effective information security

The debate about whether information security is part of IT or not is one that has been ongoing since information security first rose to prominence as a subject. Security itself is not solely an IT issue, but as the percentage of the security threat that comes the internet has increased over the years it has, perhaps understandably, come to be seen as that. The problem stems from the fact that there is no real consensus on where information security sits, Read

CIO roundtable – Information strategies to deliver business value

Information and technology is the key to CIOs and their teams rising up the business value chain. The current wave of technologies, combined with a radical change in customer behaviour has given CIOs and CTOs an opportunity to be board level business leaders that enable the organisation to radically change the way it operates and to be able to operate at a pace that meets the needs of a new era of customer. A leading CIO search executive recently described Read

CIOs reflect on the Gartner Symposium 2018

Last week’s Gartner ITXPO and Symposium by the analyst house was as big as ever as business technology leaders from across Europe descended on Barcelona, no doubt partially enticed by the city and its ever pleasant weather for Symposium. The Horizon CIO Network caught up with two members to reflect on an event, that the Horizon CIO Network editor feels was lacking in hype, and all the better for it. There was a sense of grounded and practical insight into Read

De-risking innovation

With technology, if we stand still, we go backwards. But equally, as CIOs we need to be sure we’re deploying the right technology, in the right way. Here, Mark Aikman of Ignition Transformation explores how to avoid the greatest risks when introducing new technology. Everyone around us – from customers, to employees, to C-suite peers – now takes for granted the continuous evolution and transformative capabilities of technology. Not surprising, because as consumers they are offered re-engineered phones, doorbell apps Read

CIO Interview: Andrew Jordan, Carlson Wagonlit Travel CTPO

“This industry has been obsessed with the transaction,” Andrew Jordan says. Jordan is Chief Product & Technology Officer at corporate travel management firm Carlson Wagonlit Travel. His job title is typical of the latest wave of CIOs that have become oriented towards the customer, technology and the product. Carlson Wagonlit provides a wide range of business travel, meeting and event management services and claims to fill over 260 Boeing 787s with travellers every day, who stay in 100,000 hotel rooms, Read

RSA Insurance CIO David Germain to keynote CIO roundtable

David Germain CIO of the international insurance business RSA is to keynote the November Horizon CIO Network roundtable dinner in London. The debate will discuss with peers and industry leaders how information is the key to the CIO rising up the business value chain. The current wave of technologies, combined with a radical change in customer behaviour has given CIOs and CTOs an opportunity to be board level business leaders that enable the organisation to radically change the way it Read

Centrica Consumer hire DWP CIO Mayank Prakash

CIO Mayank Prakash is joining international energy firm Centrica, the business has confirmed to the Horizon CIO Network. Prakash will be joining Centrica Consumer as CIO the energy supply and connected homes business. Centrica Consumer is focused purely on residential customers and has the British Gas energy supplier, Local Heroes skilled traders directory and Dyno the drain clearance business under its arm. In North America Centrica Consumer operates Direct Energy a power supplier, Centrica Consumer also operates Bord Gais Energy, Read

Horizon Scan – Digital Transformation CIO roundtable debate

The Horizon Scan roundtable is a new concept based on feedback from both the CIO community and from next generation service providers. The event will feature 4 non-competing next generation service providers being interviewed by CIO Community Editor and podcast host Mark Chillingworth. With Digital Transformation at the forefront of many organisational strategies, the Horizon CIO Podcast has brought together 4 unique next generation service providers that can help CIOs deliver a digital transformation to their organisation. This event is Read

Pfizer appoint CDO and see how digital will improve core business

International pharmaceuticals giant Pfizer has announced the appointment of its first Chief Digital Officer (CDO). The New York headquartered business announced the appointment of Lidia Fonseca as CDO in a raft of leadership changes. Pfizer is one of the world’s largest pharmaceutical businesses and produces a wide range of medicines and vaccines for cardiology, endocrinology, immunology, neurology and oncology. It is also famed as the maker of Viagra the erectile dysfunction drug. Fonesca joins Pfizer from the pharmaceutical sector. “Given Read

Jack Welch’s destiny control indicates CIO leadership challenge

“Control your own destiny, or someone else will,” said Jack Welch, the iconic CEO of conglomerate GE. Welch was referring to the destiny of companies, but Welch’s words have more meaning today than ever, because unlike during Welch’s impressive tenure at GE, every individual has the ability to control their destiny. As a result, a business leader has to be very aware of how empowered their team members are. In the early years of all our careers being with the Read

CIO jobs update September 2018

The demand for chief information officers (CIO) continues to be strong as September 2018’s pace of role changes remained as vibrant as the summer of 2018, which as the Horizon CIO Podcast reported, was unusually high – like the heat. Demand is in fact so strong one of the UK’s leading search agents told the Horizon CIO Podcast editor that they are seeing unprecedented levels of demand and have found some search placements hard to complete. On the interim circuit Read

Irish Government CIO to give .Next conference keynote

CIO for the Irish Government Barry Lowry is to be a keynote presenter at this November’s .Next conference in London. Lowry, who has been Ireland’s foremost public sector CIO since April 2016 will share with peers how he is transforming public sector services in Ireland. Lowry became Irish Government CIO following five years as Director of IT Services at the Enterprise Shared Services division which supplied technology to Northern Ireland. Lowry has been in public sector IT since 1998. “My Read

Banking CIOs, your customers are the CEO

Banks need only to look at the high street to see their future in black and white, or rather black or red. BHS, Toys R Us and House of Fraser are just some of the great British brands leaving empty shop fronts up and down the country. And if the banks don’t watch out, it’s looking likely that they will be next. Just like department stores, who thought their customers would never switch to Amazon or ASOS, the banks laughed Read

Engineers WSP appoint Cabinet Office COO as CIO

The UK arm of Canadian engineering firm WSP has hired the COO of the Cabinet Office to be its UK CIO.  Lesley Hume joins the Toronto headquartered business as CIO for both the UK and South Africa and will report jointly to the UK CEO Mark Naysmith and the WSP Global CIO Gino Poulin. WSP has been on a major acquisition spree since 2014, when it acquired Parsons Brinckerhoff from UK construction giant Balfour Beatty in 2014. That $1.24 billion Read

Nationwide Building Society recruit CIO as COO

Financial services organisation the Nationwide Building Society has appointed the CIO of the Royal Bank of Scotland (RBS) as COO.   Australian Patrick Eltridge joins Nationwide from a three year stint with RBS, which he joined from Australia’s largest telecoms provider Telstra where he was CIO for over four years having joined the Sydney headquartered firm from global bankers Standard Chartered Bank. Prior to his career with the Hong Kong headquartered Standard Chartered Bank Eltridge was CIO with major Australian Read

CIOs, don’t create Frankenstein’s monster

Mary Shelley’s dark and chilling novel Frankenstein is more than a thrilling read, for the CIO community it remains a stark and timely warning. “Nothing is so painful to the human mind as a great and sudden change,” Shelley’s protagonist states and in the wide ranging discussions we have with the CIO Network it is clear that cultural change continues to be the greatest problem organisations face. But it is not just our organisations that are changing, technology is reshaping Read

CIO interview: Tony England on Wolseley becoming Ferguson

Tony England gives an insight into how Wolesley salvaged itself and became a leading US based business. Moving an organisation to focus the majority of its trading efforts into another geography is on the radar of a number business leaders in the UK at present. But back in 2008 this was not a common scenario. CIO Tony England has been on this journey and joined the Horizon CIO Network to discuss how he re-plumbed the Wolseley business and took part Read

So fellow CIO – here is the challenge!

  In this, my twelfth column for the Horizon CIO Podcast, I am describing just how extensive the landscape of change is that we all now face, and then scoping how you, the contemporary CIO, can best set out routes of transformational change genuinely relevant to your business. In earlier columns I have written about the diversity of new capabilities (from Artificial Intelligence to Blockchain) spawned by the new undercroft of computing power we can all now access. But that Read

CIO interview: Stuart Birrell’s tech modernisation at Heathrow Airport

In part 2 of the Horizon CIO Podcast interview with Stuart Birrell explains how you modernise the IT and team, but retain heritage and valuable experience Stuart Birrell has been CIO for Heathrow Airport since June 2015. Heathrow is his second CIO role in the congested flight space around the UK’s capital, he was CIO of Gatwick airport from 2008 to 2011 and led the technology split from BAA, the organisation that at the time owned and operated Gatwick and Read

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