Monzo, which gained a banking licence in April 2017 has recruited its first CTO. Meri Williams joins the bank from print and design business Moo, itself a disruptive entrant to the cards market.
Monzo has captured 750,000 customers in the 15 months it has been trading with a full licence.
Monzo told the Horizon CIO Podcast that Williams will be heading the engineering organisation of Monzo while co-founder and existing CTO Jonas Huckestein will focus on the organisational structure of the bank as it grows.
Williams brings Monzo experience from a wide range of organisations. At Moo for a year as CTO, Williams says her role with Moo saw the introduction of multi-disciplinary teams to help Moo increase the scale and speed of product delivery. As a result the CTO brought in Agile delivery coaching and technical product ownership and doubled the size of the IT team.
Williams has also been Head of Engineering for retailer Marks & Spencer and fast moving consumer goods giant Procter & Gamble. She has also spent a year in the public sector with the Government Digital Service (GDS) and worked as a CTO with startups.
“Williams Meri will take the baton from Monzo’s co-founder and current CTO, Jonas Huckestein, who will work to design an organisational structure that allows them to keep working effectively and at pace, even as it scales,” Monzo said in a statement to the Horizon CIO Podcast.
“We’ve been trying to convince Meri to join Monzo for many months, and I’m so excited she’ll be bringing all her expertise and experience to help us build a world-class engineering organisation. I can’t wait to work closely with her over the coming years as we grow Monzo into the bank for a billion customers,” Huckestein said.
Williams said: “I never anticipated people could love their bank in quite the way that Monzo’s customers do.”
The CTO will join Monzo in September 2018, where Williams will lead a team of nearly 100 engineers and data scientists. The challenger bank has some big projects coming up, including joint accounts, accounts with interest and international expansion on the cards for the future.