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The listening project

BBC Radio 4’s Listening Project is a quirky vignette into the very real lives of ordinary British people. The conversations recorded and broadcast are unscripted and undirected; so it is interesting that in everyone that I have listened to, the outcome of the conversation was a deeper understanding of each other – everyone taking part is closely connected to their counterpart in the conversation. From the greater understanding the conversations also lead to an awareness of where each member of Read

Technology leaders to debate cloud hosted critical applications

Horizon was formed at the beginning of 2016 in response to feedback and demand from the UK’s CIOs for a community that brought together innovation leaders.  CIOs from every vertical market asked for a forum to meet with and collaborate with innovation leaders that can challenge the vendor landscape and bring real opportunities for business transformation and digital disruption. Our first event, in Manchester, is over-subscribed. The initial London event for Horizon will see major leaders from the UK business Read

RSA Insurance appoints CDO for data strategy

Challenge to the CIO? Insurance giants RSA has appointed Gillian Tomlinson as Chief Data Officer (CDO) for its UK and Western European operations. In a statement London headquartered RSA said it as CDO Tomlinson will be responsible ‘for the development of a new strategic capability for data that extends beyond management information”. A role that some observers might argue challenges that of a CIO. Tomlinson joins RSA with considerable data management experience having been CDO with Whitbread the hospitality organisation Read

Trainline CTO is on track for Euro expansion

Interview by Mark Chillingworth – Pictures by Matt Gore
“I am obsessed with performance,” says Mark Holt, CTO of Trainline the rail travel retailer. For those that travel by the UK’s rail infrastructure we wish it was a culture that permeated into the train operating companies, known as TOCs in the trade, but culture change has to start somewhere. Holt has been with the Farringdon based company for just over two years. As a purely online organisation, Trainline requires each technology leader t Read

Icon Business Media and Bright Innovation form CIO comms partnership

 CIO Editor Mark Chillingworth’s new business forms alliance with leading marketing agency Bright Innovation Icon Business Media, the media production company that publishes Horizon and is Edited by Mark Chillingworth has entered into a partnership with Bright Innovation, a specialist marketing agency for high growth technology services business. Together Icon Business Media and Bright Innovation can curate and deliver communications to CIOs and organisations delivering major change programmes or undergoing significant transformations. Icon Business Media offers CIOs a personal media-as-a-service Read

CIO transformation debate series launched

Mark Chillingworth to lead three major CIO events in Manchester and London A season of transformation debates is on offer to the UK’s CIO community. Hosted by Mark Chillingworth, three major events will allow the business technology community not only share experiences, but also meet innovative organisations that can help CIOs with their transformation journeys.   The events, two in May and one in June will focus on the most critical issues challenging today’s business technology leaders. On May 24th Read

What is the new C-Suite?

Richard Poole, ahead of a major event with Richard Cross and Mark Chillingworth, asks where are leadership roles heading? By Richard Poole The job titles at a board meeting are changing. But are the roles behind the new wave of job titles changing?  Product and innovation services firm Fluxx, Richard Cross, formerly a CIO now a CDO and Horizon’s Mark Chillingworth will debate the changing leadership landscape at an exclusive C-suite round table debate on May 26th in London. Richard Read

DevOps can change business culture, game, set and match

Make it work and make it better CIOs say DevOps has a significant opportunity to improve business outcomes if adopted across the organisation and well executed, a group of business technology leaders revealed at the recent Ypobo lunch debate that Horizon parent company Icon Business Media partnered in. Business leaders from hospitality, technology services, travel and tourism; as well as healthcare and venture capital joined the debate. ”What do you see as the ultimate goal of DevOps for your organisation?” Read

Morrisons drives online business with Anna Barsby 

Halfords lose transformational CIO to supermarket chain Anna Barsby is leaving outdoor and automotive retailer Halfords to move to Morrisons, the Leeds headquartered supermarket chain locked in battle with giants Sainsbury’s and Tesco. Barsby’s move was first reported by Retail Week and the successful and transformative CIO confirmed to me yesterday of her move. Morrisons is a return to supermarkets for Barsby who previously worked at Sainsbury’s in her career between 2002 and 2009. Barsby has been CIO at Halfords Read

Europe’s leading CIOs visit London to meet UK community

European peers gather at unique CIO networking event The most influential business technology leaders in Europe will be in London on Friday May 6th for one of the most significant networking opportunities CIOs in the continent can experience. CIO Move, a week long symposium of high level technology leadership debate makes its inaugural visit to the UK capital with an open invite to the UK CIO community to meet and network with the UK’s technology leaders. Starting in London on Read

New European data laws a major CIO opportunity

Protect your organisation’s revenues or pick your prison cell The European Parliament has voted in a series of incredible opportunities for CIOs and business technology leaders. CIOs will, more so than ever before, be responsible for keeping the organisation out of jail and the Daily Mail, but also need to ensure information services are customer focused and easy to use in such a way that switching is easy, which means CIOs must decrease customer churn. The new General Data Protection Read

Richard Corbridge explains his strategy and the key role communications plays

The role of CIO is more and more about leading a team, and a team of diverse skills and capabilities at that. Healthcare CIOs are used to the term multidisciplinary team, it is intrinsic to integrated care delivery one of the key benefits of technology in healthcare, however the term can equally be applied to a team of IT professionals.Leading a group of professionals with diverse backgrounds, motivators, knowledge and skill is one of the most important aspects of the CIO role I think. In Decemb Read

Joy for Lebara CTO

Innovative CTO that has a strong customer focus Finbarr Joy moves from gaming to telcos Telecommunications service Lebara has bet its technology leadership on former William Hill CTO Finbarr Joy. CTO Joy has joined the Shoreditch based global telecommunications service as Group CTO following two and a half years with gaming and book makers organisation William Hill. Lebara is an over-the-top (OTT) mobile telecoms provider that is popularly used by backpackers and travelling workers for its pay as you go Read

Former Aston Martin CIO invites peers to meet startups

April London event brings CIOs and disruptors together RSA Insurance and energy firm RWE will share a platform with digital startups on April 19 to describe to CIOs and business technology leaders how they collaborate to deliver transformation. Amongst the speakers at the EntrepreneurCountry Global event in Central London, is former Aston Martin CIO Ilona Simpson. “Chief Information Officers who are seeking a systematic and consistent way of engaging with fast-growing technology firms that can change existing operating models are Read

Wellcome back, leading healthcare CIO James Thomas will leave Atos for major role at global health research charity

Former UCLH CIO James Thomas will become the CTO of the Wellcome Trust in April this year. Thomas, accredited by peers as one of the UK’s leading business technology leaders has been helping major IT supplier Atos refocus its health strategy for the last 12 months.Based next door to Thomas’ old haunt on Euston Road, central London, the Wellcome Trust is an independent global charity that funds and drives innovation in healthcare and medical research. It also supports public engagement and educa Read

We have to work closer and work smarter

We can no longer expect users to blindly accept and to take on board what we provide, I’m often reminded of a powerful conversation I once had, as a wet-behind-the-ears middle manager during my time at Sega Europe. When discussing the impact that an issue with a new console might have on our customer base, a then C Suite director looked at me with the straightest of faces and suggested that: “In Japan, customers are proud to own our product Read

Shard to host lunch and learn DevOps debate

London’s most exclusive restaurant location to host DevOps and Agile lunch debate Horizon taking part in a lunch and learn debate at Aqua Shard on March 22 and would like to invite the UK CIO community.  The debate is on embracing Agile and DevOps methods into organisations and the impact on CIOs and business technology leaders. The lunch is organised by growing Agile consultancy Ypobo, which works with organisations looking to become increasingly agile in the way it operates its Read

CIO steps up to be CEO at London Grid for Learning

Public sector veteran CIO moves into top seat at schools services provider Long standing CIO John Jackson has left his role at the London Borough of Camden to become a CEO with London Grid for Learning Trust. Jackson had a 10 year tenure as CIO at Camden. The London Grid for Learning Trust is a not for profit trust servicing over 2,500 schools and over 30 councils in London and beyond with technology operations. Jackson takes over one the world’s Read

Laurent Bellan replaces Antoine de Kerviler who describes the opportunities at Amadeus

Amadeus, best known in technology circles for its global distribution system (GDS) applications used by airlines and travel agents has secured Antoine de Kerviler as its research and development director for rail and ground travel.Until December 2015 de Kerviler was CIO with international rail operator Eurostar, which provides cross-channel services between the UK and Europe.Amadeus supplies key software platforms to the rail, cruise ship and car rental sectors alongside its position in air tran Read

Former Boots CIO joins Provident Financial Group

Bradford based ethical lender increases its technology leadership strength Financial services provider Provident Financial Group has appointed Jonathan Varden as its CIO, a return to the CIO role for Varden who has been vendor side following a stint as Digital CIO with the Cooperative Group. Speaking to me earlier this year Varden said he was impressed with the technology team and ambition at Provident Financial Group and that he was keen to get back to the strategic creation and delivery Read

Ex BT CIO must improve Openreach customer service says Ofcom

Ofcom uses a carrot rather than a stick to make Openreach improve Clive Selley, former CIO of British Telecom (BT) and appointed CEO of Openreach in January has avoided having to split the telecoms infrastructure provider from BT, but has to improve customer services the industry regulator Ofcom has said today in a major report. Openreach, which BT owns, provides the core infrastructure and connection services to the UK’s telecoms network. Rival service providers, including Sky and Talk Talk claim Read

The CIO skills to make innovation work

CIOs need innovation even in the public sector! The point in which the IT industry began to conflate the words innovation and entrepreneur bothers me as a CIO in the public sector. On a regular basis public sector technology picks up negative commentary on two fronts; firstly it is not innovative and agile enough and secondly that it is not managed well enough with good and clear governance that captures risky contractual issues and manages them appropriately. The conflation of Read

Home Office CTO strengthens team with key HP hire

Operational leader will give CTO ability to focus on much needed new operating models Sarah Wilkinson, CTO of the Home Office has hired Pete Rose to be head of Live Services as she drives a major transformation programme at the department which is responsible for policing, borders, detention and inquests. Rose joins the Home Office as of March 7. During his career at HP Rose has been closely involved in major government contracts. Rose will be responsible for the management Read

Customer privacy the big tech  leader opportunity 

Safe harbour and forgotten search history are real opportunities Providing the customer with privacy following an online interaction  will be a game changing opportunity for CIOs and vendors over the coming year. In 2015 privacy issues rose up the agenda with the EU ruling in October 2015 that the US Safe Harbor data transfer agreement was void and earlier in the year challenges to Google by consumers to have some of their history forgotten. Three challenger marketing tools, all being Read

CIOs must focus on information speed and variety

Big Data delivers trends, but not business agility Business technology leaders should focus on the speed and variety of information available, not the volumes if they are to remain relevant. The adoption of information analysis tools is side-stepping CIOs, Horizon discovered in a debate with challenger marketing insight providers and CIOs. As a data led culture permeates organisations, there was concern that CIOs will miss opportunities to deliver revenues and new services. Horizon partnered with venture capital organisation Next World Read

Don’t lose your DNA in change management

2015 was a year of significant change. It was a year that featured some of the largest mergers and acquisitions in the recent history of business. We witnessed the pace of disruptive business models increase, venture capitalists exercised their influence, there were occasional signs of a return to economic activity, but austerity and financial pressures were also a constant. The common feature of these trends is that change will continue to reshape organisations and markets. During my travels and interviews Read

CIOs invited to meet next generation marketing platforms

Mark Chillingworth partners with Next World Capital for disruptive marketing tools debate   “Organisations want insight,” a plethora of CIOs have told me over recent years in discussions on data and analytics. In today’s highly competitive, disruptive and still challenging economy organisations want insight that can deliver a unique opportunity to increase revenue. This demand for greater insight and to create a competitive advantage has witnessed the development of new marketing platforms and behaviours. Horizon is the new community by Read

Former corporate travel CIO joins William Hill

Omni-channel gaming firm bets on Kevin O’Connor South African Kevin O’Connor, has joined gaming firm William Hill as Group CIO it has been announced. Until February 2015 O’Connor was CIO at corporate travel firm Carlson Wagonlit and recently spent four months as CTO with S&P Capital IQ. O’Connor will be working alongside Finbarr Joy CTO of William Hill, who is well known in the business technology leadership community for his innovative leadership that has seen the organisation create a development Read

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