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Six trends of 2018, Editor’s review of the CIO year

The CIO’s role is more intense and critical than at any other time. When I look back on 2018 and the myriad of discussions held with CIOs and CTOs, whether at networking events, for podcasts or at major conferences such as the recent .Next by Nutanix, it is clear that organisations are well aware of the impact of technology. Therefore the demands on business technology leaders are at an all time high. Six key trends came out of the discussions Read

Creating the right structure for effective information security

The debate about whether information security is part of IT or not is one that has been ongoing since information security first rose to prominence as a subject. Security itself is not solely an IT issue, but as the percentage of the security threat that comes the internet has increased over the years it has, perhaps understandably, come to be seen as that. The problem stems from the fact that there is no real consensus on where information security sits, Read

Hiscox CIO joins board of Turbonomic

US Fintech firm Turbonomic has appointed the CIO of Hiscox to its Board of Directors. Ian Penny is the second CIO to join the board of Turbonomic as Non-Executive Director, joining former GE CIO, Gary Reiner on the board. London based Penny, who has been CIO for insurance specialist Hiscox since May 2017, “brings deep expertise in leading all aspects of IT including strategy, development, engineering, operations and program execution”, Turbonomics said in a statement. At Hiscox Penny is responsible Read

Information provenance to put the I into CIO

The twin challenges of innovation and cybersecurity are making the provenance of information vital to CIOs, according to Serguei Beloussov, the entrepreneur behind Acronis a security and backup specialist. But Beloussov is not alone, a number of recent conversations with CIOs and next generation service providers demonstrates that as organisations use the full power of cloud computing to develop and implement edge computing opportunities, the number of threats increases as do the innovation opportunities. The debate about securing devices has Read

CIOs reflect on the Gartner Symposium 2018

Last week’s Gartner ITXPO and Symposium by the analyst house was as big as ever as business technology leaders from across Europe descended on Barcelona, no doubt partially enticed by the city and its ever pleasant weather for Symposium. The Horizon CIO Network caught up with two members to reflect on an event, that the Horizon CIO Network editor feels was lacking in hype, and all the better for it. There was a sense of grounded and practical insight into Read

De-risking innovation

With technology, if we stand still, we go backwards. But equally, as CIOs we need to be sure we’re deploying the right technology, in the right way. Here, Mark Aikman of Ignition Transformation explores how to avoid the greatest risks when introducing new technology. Everyone around us – from customers, to employees, to C-suite peers – now takes for granted the continuous evolution and transformative capabilities of technology. Not surprising, because as consumers they are offered re-engineered phones, doorbell apps Read

CIO Interview: Andrew Jordan, Carlson Wagonlit Travel CTPO

“This industry has been obsessed with the transaction,” Andrew Jordan says. Jordan is Chief Product & Technology Officer at corporate travel management firm Carlson Wagonlit Travel. His job title is typical of the latest wave of CIOs that have become oriented towards the customer, technology and the product. Carlson Wagonlit provides a wide range of business travel, meeting and event management services and claims to fill over 260 Boeing 787s with travellers every day, who stay in 100,000 hotel rooms, Read

RSA Insurance CIO David Germain to keynote CIO roundtable

David Germain CIO of the international insurance business RSA is to keynote the November Horizon CIO Network roundtable dinner in London. The debate will discuss with peers and industry leaders how information is the key to the CIO rising up the business value chain. The current wave of technologies, combined with a radical change in customer behaviour has given CIOs and CTOs an opportunity to be board level business leaders that enable the organisation to radically change the way it Read

Centrica Consumer hire DWP CIO Mayank Prakash

CIO Mayank Prakash is joining international energy firm Centrica, the business has confirmed to the Horizon CIO Network. Prakash will be joining Centrica Consumer as CIO the energy supply and connected homes business. Centrica Consumer is focused purely on residential customers and has the British Gas energy supplier, Local Heroes skilled traders directory and Dyno the drain clearance business under its arm. In North America Centrica Consumer operates Direct Energy a power supplier, Centrica Consumer also operates Bord Gais Energy, Read

Holland & Barrett add CTO and Transformation Director to team

Health and food retailer Holland & Barrett has bolstered its technology leadership team with the recruitment of a CTO with major retail transformation experience at former catalogue retailer Argos. Holland & Barrett International has appointed George Goley as Chief Technology Officer, and Doug Nesbit as Group Strategy & Transformation Director. Holland & Barrett have confirmed to the Horizon CIO Network that Mark Fabes remains with the business as CIO. Fabes joined the Nuneaton based business last September and has experience Read

Pfizer appoint CDO and see how digital will improve core business

International pharmaceuticals giant Pfizer has announced the appointment of its first Chief Digital Officer (CDO). The New York headquartered business announced the appointment of Lidia Fonseca as CDO in a raft of leadership changes. Pfizer is one of the world’s largest pharmaceutical businesses and produces a wide range of medicines and vaccines for cardiology, endocrinology, immunology, neurology and oncology. It is also famed as the maker of Viagra the erectile dysfunction drug. Fonesca joins Pfizer from the pharmaceutical sector. “Given Read

Jack Welch’s destiny control indicates CIO leadership challenge

“Control your own destiny, or someone else will,” said Jack Welch, the iconic CEO of conglomerate GE. Welch was referring to the destiny of companies, but Welch’s words have more meaning today than ever, because unlike during Welch’s impressive tenure at GE, every individual has the ability to control their destiny. As a result, a business leader has to be very aware of how empowered their team members are. In the early years of all our careers being with the Read

CIO jobs update September 2018

The demand for chief information officers (CIO) continues to be strong as September 2018’s pace of role changes remained as vibrant as the summer of 2018, which as the Horizon CIO Podcast reported, was unusually high – like the heat. Demand is in fact so strong one of the UK’s leading search agents told the Horizon CIO Podcast editor that they are seeing unprecedented levels of demand and have found some search placements hard to complete. On the interim circuit Read

Irish Government CIO to give .Next conference keynote

CIO for the Irish Government Barry Lowry is to be a keynote presenter at this November’s .Next conference in London. Lowry, who has been Ireland’s foremost public sector CIO since April 2016 will share with peers how he is transforming public sector services in Ireland. Lowry became Irish Government CIO following five years as Director of IT Services at the Enterprise Shared Services division which supplied technology to Northern Ireland. Lowry has been in public sector IT since 1998. “My Read

Arriva appoint CIO Claire Hamon

Rail and bus transport company Arriva has appointed Claire Hamon as Group CIO. This is the first time Arriva has appointed a CIO in the UK. Hamon joins the business from the legal sector. Arriva, part of the German Deutsche Bahn rail business is one of largest rail and bus operating businesses in the UK, operating bus services in Kent, Surrey, Bedfordshire, Buckinghamshire and the North East. Welsh rail is also an Arriva operation. Hamon, who started work with Arriva Read

CIO jobs update – 2018 a summer of change

Talk to marketeers and sales teams and they’ll tell you that although the summer of 2018 was highly enjoyable, it has created a severe drag on business activity. Clearly the benefits of flexible working are not fully realised when the heat is on and the beach calls potential customers. Talk to the recruitment and search sector and they’ll tell you there is a real lack of available talent, from DevOps experts right up to CIOs and CTOs. Certainly the level Read

Banking CIOs, your customers are the CEO

Banks need only to look at the high street to see their future in black and white, or rather black or red. BHS, Toys R Us and House of Fraser are just some of the great British brands leaving empty shop fronts up and down the country. And if the banks don’t watch out, it’s looking likely that they will be next. Just like department stores, who thought their customers would never switch to Amazon or ASOS, the banks laughed Read

Ofcom recruit EE and BT CTO

Telecoms, online and media regulator Ofcom has appointed a new Chief Technology Officer, hiring Mansoor Hanif from telecoms firm BT. Hanif follows in the footsteps of David Doherty who was Director of ICT at Ofcom from 2013 to 2016 and led the organisation’s move to Office 365 and a range of other technologies and more recently CTO Steve Unger who left Ofcom in June, 2018. Doherty and Unger also joined Ofcom from careers in telecoms business technology leadership.   Hanif Read

Engineers WSP appoint Cabinet Office COO as CIO

The UK arm of Canadian engineering firm WSP has hired the COO of the Cabinet Office to be its UK CIO.  Lesley Hume joins the Toronto headquartered business as CIO for both the UK and South Africa and will report jointly to the UK CEO Mark Naysmith and the WSP Global CIO Gino Poulin. WSP has been on a major acquisition spree since 2014, when it acquired Parsons Brinckerhoff from UK construction giant Balfour Beatty in 2014. That $1.24 billion Read

Nationwide Building Society recruit CIO as COO

Financial services organisation the Nationwide Building Society has appointed the CIO of the Royal Bank of Scotland (RBS) as COO.   Australian Patrick Eltridge joins Nationwide from a three year stint with RBS, which he joined from Australia’s largest telecoms provider Telstra where he was CIO for over four years having joined the Sydney headquartered firm from global bankers Standard Chartered Bank. Prior to his career with the Hong Kong headquartered Standard Chartered Bank Eltridge was CIO with major Australian Read

CIOs, don’t create Frankenstein’s monster

Mary Shelley’s dark and chilling novel Frankenstein is more than a thrilling read, for the CIO community it remains a stark and timely warning. “Nothing is so painful to the human mind as a great and sudden change,” Shelley’s protagonist states and in the wide ranging discussions we have with the CIO Network it is clear that cultural change continues to be the greatest problem organisations face. But it is not just our organisations that are changing, technology is reshaping Read

CIO interview: Tony England on Wolseley becoming Ferguson

Tony England gives an insight into how Wolesley salvaged itself and became a leading US based business. Moving an organisation to focus the majority of its trading efforts into another geography is on the radar of a number business leaders in the UK at present. But back in 2008 this was not a common scenario. CIO Tony England has been on this journey and joined the Horizon CIO Network to discuss how he re-plumbed the Wolseley business and took part Read

Ti Media appoint CIO Lisa Gannon

Specialist consumer media business Ti Media has appointed Lisa Gannon as CIO as part of the organisation’s new strategy. Gannon joins the London and Surrey based business from technology analyst house Gartner. Ti Media came into being under this name in June following the acquisition of the business by private equity business Epiris LLP in March. The Ti brand hints at the businesses past as part of the Time Inc media empire and before that the business was known as Read

Cox Automotive hire CIO with IoT experience

Vehicle auctioneers Cox Automotive has appointed Glenn Fishwick as CIO. Cox Automotive says it is increasing its focus on “connected technology”. Fishwick joins Cox Automotive from MDS Global, a technology services business focused on the Internet of Things and virtual networks. Cox Automotive provides auction and wholesale services, financial services, media, and software, and operates internationally. The business employs over 2,300 people in the UK providing solutions to its clients through businesses that include Manheim, Movex, Motors.co.uk, Modix, Dealer Auction Read

CIOs discuss the importance of health and well being

Horizon CIO Podcast season review – we saw in the Horizon CIO Podcast community was the support, care and enthusiasm for those CIOs working in healthcare and for bravery and passion of Avril Chester and Paul Heywood Being healthy, returning to health and working in health are key to being a successful CIO. The Horizon CIO Podcast season of January to July 2018 featured two stories from our community that bring it home just how important health and well being Read

So fellow CIO – here is the challenge!

  In this, my twelfth column for the Horizon CIO Podcast, I am describing just how extensive the landscape of change is that we all now face, and then scoping how you, the contemporary CIO, can best set out routes of transformational change genuinely relevant to your business. In earlier columns I have written about the diversity of new capabilities (from Artificial Intelligence to Blockchain) spawned by the new undercroft of computing power we can all now access. But that Read

CIO interview: Stuart Birrell’s tech modernisation at Heathrow Airport

In part 2 of the Horizon CIO Podcast interview with Stuart Birrell explains how you modernise the IT and team, but retain heritage and valuable experience Stuart Birrell has been CIO for Heathrow Airport since June 2015. Heathrow is his second CIO role in the congested flight space around the UK’s capital, he was CIO of Gatwick airport from 2008 to 2011 and led the technology split from BAA, the organisation that at the time owned and operated Gatwick and Read

WhatsApp proving to be a powerful tool for CIOs

CIO Editorial: Community groups come together over a range of topics and discover opportunities On the 29th of July, 2018 a WhatsApp group was formed. This group was formed to fulfil a purpose, that purpose was to Enduro mountain bike ride the many passes of the Mont Blanc region of the Alps in France, Italy and Switzerland. For the following seven days the WhatsApp group informed and entertained a group of six individuals from China, France, the UK and Australia, Read

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